Opportunity Description
Join Axiom Technologies as a Desktop Support Engineer in Toronto, Ontario, focusing on resolving technical issues efficiently. This hybrid role requires strong communication and technical skills to enhance user support.
In this dispatch role, you will provide essential first and second-level help desk support. With at least three years of IT support experience, your expertise will allow you to triage issues effectively and deliver IMAC services. You’ll play a crucial role in maintaining high service quality while assisting users with hardware and software problems.
Key Responsibilities:
• Offer 1st and 2nd level help desk support
• Manage service requests through effective triaging
• Execute IMAC for PCs and associated devices
• Provide desk-side technology support for users
• Maintain documentation in knowledge bases
Requirements:
• Minimum 3 years of experience in IT support
• Solid diagnostic skills for...
In this dispatch role, you will provide essential first and second-level help desk support. With at least three years of IT support experience, your expertise will allow you to triage issues effectively and deliver IMAC services. You’ll play a crucial role in maintaining high service quality while assisting users with hardware and software problems.
Key Responsibilities:
• Offer 1st and 2nd level help desk support
• Manage service requests through effective triaging
• Execute IMAC for PCs and associated devices
• Provide desk-side technology support for users
• Maintain documentation in knowledge bases
Requirements:
• Minimum 3 years of experience in IT support
• Solid diagnostic skills for...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position