Hybrid Client Services Manager At Visa Toronto

Drive client satisfaction as a Hybrid Client Services Manager at Visa. Manage Platinum accounts while ensuring superior service and operational efficiency in Visa Direct. As part of Visa's Service Management team, your role is vital in championing client advocacy while improving service delivery. You'll utilize your payments expertise to analyze performance data, streamline processes, and foster strategic partnerships. Your leadership will be key in delivering continuous service improvements and enhancing the overall client experience.

Key Responsibilities

• Ensure exceptional service as Client Services Manager
• Lead regular service performance reviews
• Improve efficiency through process enhancements
• Advocate for clients' needs and service initiatives
• Collaborate closely with account management teams

Requirements

• At least 5 years of relevant experience in payments
• Robust grasp of ACH payment...