Hybrid Administrator II, Customer Administration

Step into a rewarding role with First National as Administrator II in Customer Administration located in Toronto, ON. This position requires a strong focus on process efficiency and client satisfaction, all within a hybrid work model.
Your role will include processing requests from various sources and maintaining timely communication with clients and brokers. You'll prepare Mortgage Assumption Statements and input account information accurately. Familiarity with mortgage processes will enhance your effectiveness in this role.
Key Responsibilities:
• Efficiently process requests via fax, email, or chat
• Confirm resolutions proactively with clients and brokers
• Prepare accurate Mortgage Assumption Statements
• Input new account data correctly into the mortgage system
• Follow up with Solicitors for document completion
Requirements:
• Post-secondary education or related work experience
• Knowledge of the mortgage industry preferred
• Competent in MS Offi...