HR Shared Services Coordinator

HR Shared Services Coordinator

The HR Shared Services Coordinator supports the day‑to‑day operations of the People Services Centre by delivering high‑quality, customer‑focused support to employees, managers, HR partners, and other stakeholders. This role plays a key part in ensuring accurate HR processes, effective case management, and continuous improvement across systems, policies, and service delivery.

As an experienced member of the team, you will handle sensitive inquiries, coordinate across stakeholders, maintain data integrity, and contribute to improving processes and documentation to enhance the overall employee experience.

Responsibilities

• Providing timely, accurate, and customer‑focused support on HR processes, systems, policies, and employee data inquiries
• Managing and resolving HR cases from intake through to completion, ensuring service levels are met and stakeholders are kept informed
• Supporting employee l...