HR Officer

Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. As an HR Officer at our Cape Town site, you will play a key operational role in the delivery of Human Resources support within a high‑volume contact centre environment. The role is responsible for ensuring HR policies and processes are implemented consistently, employee relations matters are handled fairly and lawfully, and statutory and Employment Equity requirements are met. Acting as a trusted advisor to both employees and operational leaders, the HR Officer provides day‑to‑day guidance across the employee lifecycle, supports industrial relations activity, and contribut...