Opportunity Description
Job Description
- Responsible for overall hotel upkeep and maintenance.
- Officiating executive housekeeper in absence of executive housekeeper.
- Tracking guest satisfaction, meeting guests and ensuring guest delight.
- Ensuring rooms and public areas are maintained as per aesthetics and LQA standards at all times.
- Responsible for major refurbishments, deep cleaning of rooms and VIP movements.
- Conducting daily briefings and auditing floor supervisors and assistant managers for room checks.
- Approval and reordering of new/old housekeeping related items/amenities.
- Planning shift allocation of team members.
- Responsible for all audits and guest satisfaction scores.
- Making and implementing of all action plans and improvement plans.
- Collation of Standard Operating procedures.
- Conducting interviews/appraisals/one on one meeting.
- Coordination and liaison with other departments and vendor ma...
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