Hospital-at-Home Operations co-ordinator

As part of Speedoc’s new Command Center, the SC3 Coordinator plays a critical role in managing both patient operations and customer experience. This hybrid position combines service booking, patient coordination, hospital liaison work, and high-quality customer support.

You will be at the heart of our healthcare operations—ensuring patients receive timely care, supporting hospitals with accurate updates, and delivering a seamless end-to-end experience for every stakeholder. This role is essential to Speedoc’s mission of reshaping patient-centric healthcare.

• Manage inbound and outbound calls for patient enquiries, service bookings, and follow-ups.

• Assist customers with arranging home healthcare services including doctor visits, nursing care, monitoring, and ambulance requests.

• Clearly explain Sp...