Helpdesk Support Engineer

Job Description: Level 1 Helpdesk Support Technician Location: Dublin City Centre (Hybrid options available) Position Type: Full-time, Permanent Reporting to: IT Support Manager About the Role We are seeking a highly motivated and customer-focused Level 1 Helpdesk Support Technician for a leading client based in Dublin City. This role is the first point of contact for end-users requiring technical assistance. The ideal candidate will possess a strong foundational knowledge of IT systems, a proactive problem-solving mindset, and, most importantly, the right attitude and a demonstrated willingness to learn and study new technologies. You will be responsible for resolving basic technical issues, setting up new users, and escalating more complex problems to Level 2 support. If you are passionate about technology and eager to kick-start your IT career in a supportive and dynamic environment, this is the perfect opportunity for you. Key Responsibilities First-Line Support: Act as the initial...