Opportunity Description
Helpdesk Operative - Headington
£13.83 per hour | Temporary (ongoing) | 24/7 shift rota - days, nights, weekends
Manpower is recruiting Helpdesk Operatives to join our client's expanding team based in Headington. This is an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional customer service in a fast‑paced environment.
Key Responsibilities
Provide professional and efficient customer support via phone, email, and other communication channels.
Log, prioritise, and resolve incoming enquiries using customer service software.
Troubleshoot and resolve issues promptly while maintaining a calm and positive approach.
Manage multiple tasks simultaneously and ensure accurate documentation of all customer interactions.
Collaborate effectively with colleagues to meet service level targets and achieve customer satisfaction.About You
Minimum 1 year of customer service experience (helpdesk or similar e...
£13.83 per hour | Temporary (ongoing) | 24/7 shift rota - days, nights, weekends
Manpower is recruiting Helpdesk Operatives to join our client's expanding team based in Headington. This is an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional customer service in a fast‑paced environment.
Key Responsibilities
Provide professional and efficient customer support via phone, email, and other communication channels.
Log, prioritise, and resolve incoming enquiries using customer service software.
Troubleshoot and resolve issues promptly while maintaining a calm and positive approach.
Manage multiple tasks simultaneously and ensure accurate documentation of all customer interactions.
Collaborate effectively with colleagues to meet service level targets and achieve customer satisfaction.About You
Minimum 1 year of customer service experience (helpdesk or similar e...
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