Helpdesk Analyst-ITIL

Req ID: 375302 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Analyst-ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

General Duties and Responsibilities:

Provide expert-level technical support and lead resolution of complex issues.
Act as a technical authority and escalation point for the team.
Collaborate across teams to drive operational excellence and service quality.
Document solutions, processes, and contribute to knowledge sharing.
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