Opportunity Description
Description
Robert Half is looking for a customer-focused Service Desk professional with strong Microsoft applications and SaaS support for a long-term contract with a real estate client based in Seattle, Washington. This role is ideal for someone who thrives in a fast-paced, remote environment, enjoys solving technical problems, and delivers a true white-glove support experience to end users.
Duration: Long-term contract
Pay rate: up $35/hourly
Location: 100% Remote – working in CST or EST hours
Key Responsibilities:
+ Provide Service Desk support to end users, delivering timely and high-quality technical assistance
+ Support SaaS-based applications with a strong focus on Microsoft-centric technologies
+ Troubleshoot and support Hybrid Exchange and Microsoft environments (with an upcoming transition to fully Exchange)
+ Deliver white-glove support, ensuring a positive and professional user experience
+ Work remot...
Robert Half is looking for a customer-focused Service Desk professional with strong Microsoft applications and SaaS support for a long-term contract with a real estate client based in Seattle, Washington. This role is ideal for someone who thrives in a fast-paced, remote environment, enjoys solving technical problems, and delivers a true white-glove support experience to end users.
Duration: Long-term contract
Pay rate: up $35/hourly
Location: 100% Remote – working in CST or EST hours
Key Responsibilities:
+ Provide Service Desk support to end users, delivering timely and high-quality technical assistance
+ Support SaaS-based applications with a strong focus on Microsoft-centric technologies
+ Troubleshoot and support Hybrid Exchange and Microsoft environments (with an upcoming transition to fully Exchange)
+ Deliver white-glove support, ensuring a positive and professional user experience
+ Work remot...
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