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Help Desk Manager

Spectrum Health and Human Services

Orchard Park, NY, United States Full-time July 15, 2026

Opportunity Description

Full Time
Orchard Park, NY, US

Salary Range: $26.00 To $33.00 Hourly

Agency Profile: Spectrum Health & Human Services respectfully partner with adults, children, and families as they recover from behavioral, emotional, mental health, and/or substance-related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

Full-time: 227 Thorn Avenue, Orchard Park, NY, must be located in the area to commute to Orchard Park NY

SUMMARY OF POSITION FUNCTION:

The IT Help Desk Manager's primary objective is resolving and providing remediation on all technical issues reported throughout the organization's ticketing system. The position also requires hands-on leadership and is responsible for delivering a world-class support experience for the entire organization and external partners. The HelpDesk Manager is expected to provide technical su...
Full-time other-general

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