HEB Bilingual Loyalty Account Manager

Become a Bilingual Loyalty Account Manager at HEB, where you'll develop strategic client retention efforts and enhance client relationships. This hybrid role is pivotal in maximizing loyalty.
In this position, you will manage various client accounts and identify retention opportunities. You will work closely with sales and client relations teams to address client needs and provide tailored HEB product offerings. Your problem-solving skills will be key in ensuring customer satisfaction and retention.
Key Responsibilities:
• Proactively manage client relationships and retention
• Analyze financial situations and propose solutions
• Report on client feedback and retention metrics
• Coordinate with sales and analytics teams
• Maintain knowledge of HEB’s offerings
Requirements:
• Bilingual proficiency in English and French
• Sales experience in inbound or outbound roles
• Strong interpersonal and communication skills
• Excellent organizational and time ma...