Healthcare Service Advisor at Aviva (Markham)

Become a Healthcare Service Advisor at Aviva, specializing in Accident Benefits claims and enhancing customer satisfaction in a hybrid work setting. We invite your expertise in Accident Benefits claims, ideally with over two years of experience, to help manage client expectations and optimize claims processes. You’ll be responsible for interpreting insurance policies, gathering necessary reports, and educating customers about our services and legislation changes. Your keen organizational skills will help maintain high service and quality standards.

Key Responsibilities

• Interpret insurance contracts and establish necessary reserves
• Manage Accident Benefits claims according to expertise
• Obtain investigative reports and relevant medical examinations
• Educate clients on auto reform and claims processes
• Ensure compliance with company guidelines and quality metrics

Requirements

• College Diploma or an equ...