Opportunity Description
NTT DATA Services is seeking an experienced Healthcare Service Desk agent in Guadalajara to support clinical applications and related workflows. You will handle inbound calls in a 24/7 call center, document incidents, and work toward timely resolutions with a focus on accuracy and customer care.
The role requires shift flexibility—nights, weekends, and holidays—with training conducted during day hours. On-site work at the Guadalajara office is mandatory.
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