Health Services Help Desk Coordinator

Elevate patient support as a Health Services Help Desk Coordinator at Dynacare in Winnipeg. This full-time role focuses on maintaining operational workflows, handling inquiries, and providing professional service to staff and clients.
Dynacare is seeking a dedicated Help Desk Coordinator for its Laboratory Health Services Centre in Winnipeg. You will engage with Patient Services staff, manage scheduling, and ensure adherence to quality standards. Candidates should possess strong communication skills and at least five years of experience in Patient Services, along with excellent computer proficiency, especially in Excel.
Key Responsibilities:
• Respond to all telephone inquiries from Patient Services staff
• Review timesheets and ensure timely payroll data entry
• Distribute memos and protocols as directed
• Schedule staff as per collective agreement guidelines
• Maintain accurate documentation of inquiries and solutions
Requirements:
• Secondary school diplom...