HEAD – OPERATIONS (CUSTOMEREXPERIENCE & P&L)

HEAD – OPERATIONS (CUSTOMER
EXPERIENCE & P&L)


Location: Mumbai


About AHA! Smart Homes


AHA! Smart Homes is one of India's leading premium home automation companies,
delivering seamless smart living experiences through lighting control, motorized curtains,
security, audio-video and integrated automation solutions.
We are looking for a customer-centric and business-oriented Head – Operations to lead and
scale our project delivery function across multiple teams and locations.


Role Summary


The Head – Operations will be responsible for end-to-end project delivery, customer
satisfaction, profitability and operational excellence. The role involves leading multiple
Project Managers and cross-functional teams while ensuring projects are delivered on time,
within budget and with an exceptional customer experience.
The ideal candidate should possess strong leadership ...