Head of Service Delivery Management

Head of Service Delivery Management - Telenor Cyberdefence AS
- About Telenor _Cyberdefence_ AS_
We are looking for a new colleague in the position of Head of Service Delivery Management, to join Telenor Cyberdefence HQ in Oslo / Fornebu.
Head of Service Delivery Management is a key member of the Telenor Cyberdefence (TCD) Management Team, responsible for managing all post-sales customer interaction with our managed security services customers. The role includes managing a team of service implementation and service delivery experts and working closely with TCD’s product management and sales functions as well as our Security Operations Centre located in Oslo/Fornebu and in Grimstad.
This role requires experience from successfully running a Service Delivery Management organization in an MSSP. The Head of Service Delivery Management will have a key role in defining the service implementation and delivery processes and IT tools in TCD. The most important goal will be to safegua...