Head of Operational Excellence

Join AXA Partners UK & Ireland as our new Head of Operational Excellence — a strategic leader passionate about driving transformation, operational resilience, and continuous improvement across our business lines. If you thrive on leading change and shaping future‑ready operations, this is your opportunity to make a meaningful impact in a dynamic, innovative environment.

What you’ll be doing

• Lead and coordinate business transformation initiatives, ensuring alignment with AXA’s strategic goals and driving effective change management across all operational functions.
• Oversee the management of operational tools and platforms, acting as the primary interface between Operations and IT/Digital teams to ensure optimal tool performance and deployment.
• Drive AI, automation, and digital enablement projects, evaluating and scaling innovative solutions to enhance productivity and customer experience.
• Govern the operational project p...