Opportunity Description
**ROLE** **DESCRIPTION**
Business Management: 50%
Internal Customer Management: 30%
People Management: 20%
+ Lead digital transformation roadmap of ANI TW from upstream to downstream to strengthen our capability to recruit and retain & maximize life-time value of brand users
+ Leverage technical knowledge to enhance our brand’s CX strategy through local relevant social & e-commerce platforms, ancillary CRM systems in order to drive customer engagement and results
+ Design, implement, test, launch, and track Salesforce.com omni-channel activities and campaigns, in collaboration with cross-functional team members to ensure strategic alignment
+ Overall leadership of digital performance. Setting the vision for the channels and executing it through the team and partners.
**BUSINESS** **OUTCOMES**
+ Customization of Salesforce.com to ensure seamless use and optimal support of omni-channel CX activities
+ Comprehensive dat...
Business Management: 50%
Internal Customer Management: 30%
People Management: 20%
+ Lead digital transformation roadmap of ANI TW from upstream to downstream to strengthen our capability to recruit and retain & maximize life-time value of brand users
+ Leverage technical knowledge to enhance our brand’s CX strategy through local relevant social & e-commerce platforms, ancillary CRM systems in order to drive customer engagement and results
+ Design, implement, test, launch, and track Salesforce.com omni-channel activities and campaigns, in collaboration with cross-functional team members to ensure strategic alignment
+ Overall leadership of digital performance. Setting the vision for the channels and executing it through the team and partners.
**BUSINESS** **OUTCOMES**
+ Customization of Salesforce.com to ensure seamless use and optimal support of omni-channel CX activities
+ Comprehensive dat...
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