Head of Digital Product & Experience, Tim Hortons, Canada

Job Profile Summary

The Head of Digital Product is responsible for leading the product strategy, roadmap, prioritization, and product management discipline for Tim Hortons’ owned digital guest experiences across Mobile App, Web, Catering, and connected delivery experiences. This leader oversees a team of product managers aligned to core digital commerce and engagement capabilities – including ordering, loyalty, payments, and guest engagement – while partnering closely with Engineering, Design, Analytics, ML/Data, Restaurant Technology, Marketing, Operations, and Support teams to deliver scalable, modern, and high‑performing digital experiences. This role will play a critical leadership role in evolving and elevating Product Management maturity across the organization – including strengthening product strategy, prioritization, discovery, requirements quality, experimentation practices, roadmap clarity, and cross‑functional operating models. The ideal candidate combines de...