Head Customer Support

Aventus Group is an international firm leading the financial progress of clients since **** as innovative digital loan providers.
Aventus Group successfully runs operations in 17 countries covering Europe, CIS countries, Asian and African countries, and now LATAM countries.
By combining the client-centric approach, risk management, and innovations, we make borrowing faster, easier, and hustle-free in countries where traditional financing tools are either expensive or hard to come by.
**Customer Support**:
- Develop and implement customer service policies, procedures, and standards to improve customer experience.
**General**:
- Implement performance metrics (individual+team goals) and result-oriented culture enduring performance reviews.
- Be a team player, work effectively with Mexico UW Team and with the HQ Risks Management Team
**Role Qualifications**:
- Bachelor's degree in finance, Law, Business Administration, or a related field.
- 5+ yea...