Harvesting Heads Product Support Role Williams Lake

Become a Product Support Representative for Harvesting Heads at Tigercat, serving British Columbia with extensive travel for training and troubleshooting. Provide vital support to operators and ensure productive machine operations. Tigercat is seeking a skilled representative to deliver recent machine training, assist with installations, and resolve technical issues on site.

This role requires a solid understanding of harvesting head systems and at least two years of experience working with forestry equipment operators. Your insights will improve product quality through collaboration and feedback analysis.

Key Responsibilities

• Support new machine deliveries and harvesting head installations
• Deliver effective training to operators and technicians
• Assist dealers in troubleshooting technical issues
• Conduct root cause analysis and implement solutions
• Gather feedback to identify product improvement opportunities
Full-time IT & Technology

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