Guest Services Team Leader - Six Senses Crans Montana

In this role, I will assist and assume responsibility on the efficient operation of Guest Services department to provide exceptional products and services within brand operating standards.
I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.
I will focus on the rejuvenation of the driveway arrival and departure experience. Experiences, services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.
I will work in partnership with other departments to ensure guest’s needs are determined/met and oversee the overall smooth operation of guest arrivals.

I will perform the following relevant tasks for this role:

• Responsible for responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction while complyi...