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Guest Services Officer

Royal Caribbean Group

barcelona, barcelona, Spain Full-time July 07, 2026

Opportunity Description

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.

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QUALIFICATIONS

Minimum hiring, language and physical requirements to perform the job.

Hiring Requirements:

  • Minimum one-year experience in a customer contact position within the hotel field or related industry.
  • Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
  • Proven customer ...
Full-time Other-General

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