Opportunity Description
Join Fairmont Chateau Whistler as the Assistant Guest Services Manager to create memorable guest experiences. Oversee and enhance service operations in a stunning mountain environment.
Your leadership will drive the Guest Services department, ensuring the success of Valet, Bell, and Shuttle operations. Foster an engaged team while maintaining the highest service standards for our guests. You'll focus on operational excellence during all guest interactions.
Key Responsibilities:
• Directly manage and inspire Guest Services team members
• Ensure smooth arrival and departure experiences
• Monitor service standards through regular assessments
• Manage communication with other hotel departments
• Conduct training and onboarding for new staff
Requirements:
• Class 5 BC Drivers License is mandatory
• Proven leadership experience in Guest Services
• Familiarity with property management systems is required
• Strong operational and teamwork skills
• Ability...
Your leadership will drive the Guest Services department, ensuring the success of Valet, Bell, and Shuttle operations. Foster an engaged team while maintaining the highest service standards for our guests. You'll focus on operational excellence during all guest interactions.
Key Responsibilities:
• Directly manage and inspire Guest Services team members
• Ensure smooth arrival and departure experiences
• Monitor service standards through regular assessments
• Manage communication with other hotel departments
• Conduct training and onboarding for new staff
Requirements:
• Class 5 BC Drivers License is mandatory
• Proven leadership experience in Guest Services
• Familiarity with property management systems is required
• Strong operational and teamwork skills
• Ability...
Interested in this opportunity? Apply now through Expertini.
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