Opportunity Description
Become a pivotal part of Harbour Air’s guest experiences as a Guest Services Agent in downtown Vancouver. Own guest interactions while supporting seamless transitions at the tour counter for the Roar & Soar product.
This full-time temporary role requires a blend of energy and efficiency, ensuring passenger flow and on-time departures while also delivering engaging tour briefings. You’ll work closely with an enthusiastic team in a fast-paced outdoor environment, constantly moving and adapting to enhance the customer journey.
Key Responsibilities:
• Greet and guide passengers from tour counter to staging area
• Deliver engaging briefings on experiences and tour features
• Manage group boarding and priority guest flow
• Capture passenger photos as part of the Roar & Soar experience
• Support dock crew with preparation and boarding tasks
Requirements:
• Warm, confident demeanor with excellent communication
• Experience in customer service, tourism, or hospital...
This full-time temporary role requires a blend of energy and efficiency, ensuring passenger flow and on-time departures while also delivering engaging tour briefings. You’ll work closely with an enthusiastic team in a fast-paced outdoor environment, constantly moving and adapting to enhance the customer journey.
Key Responsibilities:
• Greet and guide passengers from tour counter to staging area
• Deliver engaging briefings on experiences and tour features
• Manage group boarding and priority guest flow
• Capture passenger photos as part of the Roar & Soar experience
• Support dock crew with preparation and boarding tasks
Requirements:
• Warm, confident demeanor with excellent communication
• Experience in customer service, tourism, or hospital...
Interested in this opportunity? Apply now through Expertini.
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