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Guest Service Agent (Conrad Manila)

Hilton

Metro Manila, Philippines, Philippines Full-time July 15, 2026

Opportunity Description

**Job Identification:** 213666
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

+ To sell, register and assign rooms.
+ To attend to guest complaints, requests and inquiries and refer them to the Supervisor or Manager if they cannot be handled within his/her jurisdiction.
+ To handle group check-in or check-out.
+ To give out directions to and from the hotel.
+ To make table reservations for guest in and out of hotel.
+ To keep accurate log of any credit arrangements.
+ To be fully aware of the banquet functions in order to answer inquiries.
+ To print all necessary reports and distribute them accurately.
+ To escort VIPs to the room in the absence of the Duty Manager or Guest Relations Officer.
+ To escort guest to show rooms upon request.
+ To escort every check-in guest to the room and introduce all facilities while rooming the guest.
+ To maintain the counter clean and tidy.
+ To follow ...
Full-time other-general

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