Opportunity Description
Join the Gusto 501 team in Toronto as the Guest Experience Manager. This role emphasizes building strong connections with guests while overseeing a high-performing restaurant team.
As the Guest Experience Manager, you will lead efforts to create memorable dining experiences while implementing consistent operational practices. You will touch tables, perform quality checks, and create a happy work environment. Through your leadership, you will develop and motivate staff to maintain excellence in service delivery.
Key Responsibilities:
• Curate and enhance guest experiences at all times
• Ensure cleanliness and safety according to Health & Safety Act
• Conduct employee scheduling and audits regularly
• Open and close the restaurant following checklists
• Collaborate with management for strategic improvements
Requirements:
• At least two years in a management or supervisory role
• Comprehensive knowledge of full-service restaurant operations
• Excellent com...
As the Guest Experience Manager, you will lead efforts to create memorable dining experiences while implementing consistent operational practices. You will touch tables, perform quality checks, and create a happy work environment. Through your leadership, you will develop and motivate staff to maintain excellence in service delivery.
Key Responsibilities:
• Curate and enhance guest experiences at all times
• Ensure cleanliness and safety according to Health & Safety Act
• Conduct employee scheduling and audits regularly
• Open and close the restaurant following checklists
• Collaborate with management for strategic improvements
Requirements:
• At least two years in a management or supervisory role
• Comprehensive knowledge of full-service restaurant operations
• Excellent com...
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