Guest Experience Manager

Full-Time Contract | July 2026 – January 2027

For over 15 years, the Vancouver Christmas Market has been one of the city's most beloved holiday traditions, welcoming hundreds of thousands of guests to an authentic European-inspired Christmas experience in the heart of downtown Vancouver.

We are looking for an experienced, highly organized, and tech-savvy Guest Experience Manager to lead all guest-facing operations for the 2026 season. This is a hands‑on leadership role for someone who thrives in a fast-paced environment, enjoys solving problems in real time, and takes pride in creating exceptional guest experiences.

Reporting to the VP of Marketing & Guest Experience, you will oversee admissions, ticketing, guest services, attractions, group bookings, frontline staffing, and onsite guest flow. You'll play a key role in ensuring our operations run smoothly while continuously identifying ways to improve efficiency, service delivery, and the ove...