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Guest Experience Expert (Call Centre, i-Job Program)

Marriott

Singapore, Singapore, Singapore Full-time July 13, 2026

Opportunity Description

**Additional Information**
**Job Number** 26076394
**Job Category** Rooms & Guest Services Operations
**Location** 320 Orchard Road, Singapore, Singapore, Singapore, 238865
VIEW ON MAP (https://www.google.com/maps?q=320%20Orchard%20Road%2C%20Singapore%2C%20Singapore%2C%20Singapore%2C%20238865)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**JOB SUMMARY**

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.

**JOB DUTIES AND RESPONSIBILITIES**

1. Manages the console (e.g. DND, busy verify lines).
2. Receives and transfers all calls to respective extensions and rooms.
3. Assisting and providing information for all callers.
4. Take down messages for guests.
5. Ensure checklists are...
Full-time other-general

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