Growth-Focused SaaS Customer Success Manager

Cin7 is seeking a Customer Success Manager in Auckland to partner with our customers, guiding them through onboarding to expansion. You will prioritize retention, adoption, and measurable outcomes while collaborating with Sales, Onboarding, Product, and Support to deliver world-class service.

You will manage a 450-account book, drive value through proactive business reviews, and leverage AI tools for scalable playbooks. This role emphasizes customer outcomes and growth.