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Group Reservations Supervisor: Elevate Guest Experience
Renaissance Hotels
Opportunity Description
Renaissance Hotels in Kuala Lumpur is seeking a Reservations Supervisor to oversee room blocks, reservations, and group market codes. The role requires guiding new employees, reviewing procedures, and ensuring accurate billing and data entry in the reservation system.
The ideal candidate has at least 2 years of related experience and 1 year in supervision, with strong communication and customer service skills to uphold Marriott's standards and ensure guest satisfaction.
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