Group Collections and Commissions Specialist

Group Collections and Commissions Specialist

Waterloo, ON, Canada

Job Description

This role supports the Group Actuarial team as a Group Collections and Commissions Specialist, providing client and advisor support related to premium collections and commission processing. Responsibilities include handling inquiries, coordinating administrative tasks, ensuring compliance, and maintaining accurate records in our systems.

Work Arrangements

This is a hybrid role. You will work in our Waterloo office a minimum of two consecutive days every other week, plus a fifth assigned day per month. Additional office days may be required as necessary.

What you’ll do

• Support advisors and clients with commissions and premium payment queries.
• Collaborate with internal stakeholders in relationship management.
• Verify advisor errors & omissions and required licensing status.
• Assist with agent‑of‑record ch...