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Global Customer Support Workforce Manager

RELX INC

Durban, South Africa, South Africa Full-time June 17, 2026

Opportunity Description

Are you passionate about using workforce planning and analytics to improve customer operations at scale?

Do you enjoy partnering across teams to shape service delivery and operational strategy?


About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutio...
Full-time other-general

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