German-speaking Warranty Administrator

Ford Central and Eastern European Sales LLC is looking for a **German-speaking Warranty Administrator** in our **Szentendre** office.

Are you a German-speaking professional passionate about problem-solving, supporting and ensuring seamless warranty processes in a dynamic environment? Join our team as a Warranty Administrator.

• Processing of dealer enquiries on warranty topics for all D-A-CH markets (Germany, Austria, Switzerland)
• Processing of dealer enquiries regarding parts goodwill (non-CLP) in accordance with the regulations.
• Supporting Ford dealers with enquiries regarding warranty processing or general warranty topics using the instructions from the warranty manual, Ford PTS, DACH dealer portal and other warranty-relevant documents.
• Assist in problem solving for dealers regarding system and process steps with the respective departments in cooperation with technical service and other internal departments incl. GBS (in German and En...