German-speaking customer service advisor (online retail)

Our client, a leading online retail company, is seeking German-speaking Customer Service Advisors to join their dynamic team in Umhlanga. This role is ideal for customer-focused individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.

Location: Umhlanga, Durban (On-site)
Start Date: 6 April 2026; 30/Jun/26; 31/Aug/26; 31/Oct/26
Salary: R24,000 per month + Benefits
Working Hours: 24/7 Rotational Shifts Key Responsibilities Provide high-quality customer support to German-speaking customers via multiple channels Resolve customer queries efficiently and professionally Handle complaints and provide appropriate solutions within set timelines Maintain accurate records of customer interactions Deliver a positive customer experience aligned with company standards Minimum Requirements German language proficiency (B2–C2 level) – written and spoken Good command of English for internal communication Matric / Grade 12 qualificat...