German Customer Support Advisor

Live & Work in Sofia, Bulgaria | German Customer Support Advisor | Growth & Bonuses

Looking for an international career opportunity while enjoying an excellent quality of life in one of Europe's most affordable and vibrant capitals?

We are hiring German-speaking Customer Support Advisors to join an international team in Sofia, Bulgaria.

Location: Sofia, Bulgaria
Work Model: Office-based initially, Hybrid after 4 months (based on performance)
Language: German (C1+)
Role: Customer Support Advisor

What You'll Do

Support customers via inbound calls
Resolve customer inquiries and provide solutions
Assist with billing, products, and technical questions
Update customer information in internal systems
Escalate complex cases when required
Identify sales opportunities and contribute to customer sa...