Opportunity Description
Explore the Tech Service Specialist V opportunity at Garland Commercial Ranges in Mississauga, Ontario. This full-time position is vital for providing technical support on inquiries related to brand equipment.
In this challenging role, you will assist customers, sales teams, and service agencies by resolving technical issues efficiently. Your work with cross-functional teams will facilitate effective communication and ensure timely solutions. A thorough understanding of our product line is crucial for enhancing customer experience.
Key Responsibilities:
• Provide assistance for service inquiries via phone and email
• Assess and clarify inquiries from service techs and sales staff
• Maintain correspondence for technical service requests
• Ensure service records are updated and precise
• Take initiative in self-education about product services
Requirements:
• 2+ years in a technical assistance role
• Associate or Technical Degree, ideally in Business or Engi...
In this challenging role, you will assist customers, sales teams, and service agencies by resolving technical issues efficiently. Your work with cross-functional teams will facilitate effective communication and ensure timely solutions. A thorough understanding of our product line is crucial for enhancing customer experience.
Key Responsibilities:
• Provide assistance for service inquiries via phone and email
• Assess and clarify inquiries from service techs and sales staff
• Maintain correspondence for technical service requests
• Ensure service records are updated and precise
• Take initiative in self-education about product services
Requirements:
• 2+ years in a technical assistance role
• Associate or Technical Degree, ideally in Business or Engi...
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