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Fund Administration Specialist
International Financial Data Services
Opportunity Description
Fund Administration Specialist
Employment Type: Non-Permanent
Department: Full Services Operations (820)
Location: 30 Adelaide St, East, Toronto, Ontario, M5C 3G9, Canada
Role Overview
The incumbent’s primary focus is to strive toward effective delivery commitments to our clients. The main objective of this role is to develop a positive client experience by understanding and responding to our clients’ enquiries professionally and accurately. As the primary point of contact with our clients, the Fund Administration Specialist must provide exemplary customer service and recognize opportunities to proactively position IFDS services to meet and exceed our clients’ needs.
Client Service Delivery
- Actively and effectively manage the day‑to‑day customer service delivery model for assigned clients.
- Focus on building and fostering positive client relationships in relation to our service level agreements.
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