Functional Analyst Role with ATCO in Edmonton

Support customer care as a Functional CCS Analyst with ATCO in Edmonton, AB. This hybrid role is perfect for experts in user acceptance testing and Oracle solutions seeking meaningful work.
In this 12-month contract, your role will empower business end users by ensuring Oracle Customer Cloud Services meets operational needs. By conducting acceptance tests and analyzing system requirements, you will contribute to high-quality user experiences. The position calls for strong analytical skills coupled with experience in customer billing and utility processes.
Key Responsibilities:
• Create and maintain testing documentation and plans
• Collaborate to identify defects and provide resolutions
• Support business process mapping and data queries
• Execute user acceptance tests effectively
• Ensure all deliverables are on track with KPIs
Requirements:
• Minimum 2 years in user acceptance testing
• Experience with Oracle CCS or C2M systems
• Familiarity with Agil...