Full-Time Manager of Business Operations

Join our team as a Manager of Business Operations in Kamloops, BC, where your leadership and communication skills will elevate our gaming service experience. Flexibility and analytical capabilities are key in this full-time position.
In this permanent role, you will oversee complex escalations while fostering collaborative relationships across five locations. Drive efficiency and alignment with strategic goals by working alongside service providers and player health teams.
Key Responsibilities:
• Manage and resolve escalated customer service issues
• Build and maintain relationships with stakeholders and teams
• Collaborate on impactful business plans and strategies
• Analyze trends and financial data for decision-making
• Lead team development and operational planning
Requirements:
• Proven experience in leadership and team development
• Excellent communication and problem-solving skills
• Strong analytical abilities for market and financial assessment...