Full-Time Client Service Representative Montreal

Elevate client banking experiences as a Full-Time Client Service Representative at CIBC in Montreal. Assist clients with accounts, leverage technology, and enhance customer engagement daily.
In this role on the Personal and Business Banking Team, you will be pivotal in helping clients achieve their financial goals. This position requires flexibility to work across various banking centers, including evenings and weekends. Responsibilities include managing client accounts and connecting clients to the right CIBC resources.
Key Responsibilities:
• Assist clients in managing their banking accounts
• Enhance client experience through meaningful interactions
• Connect clients with relevant CIBC team members
• Actively listen and empathize with clients
• Introduce technology solutions, especially mobile banking apps
Requirements:
• Proven experience in customer service and banking
• Strong problem-solving and account management skills
• Ability to engage clien...