Full-Time Administrative Clerk

SALARY: $31.84/hour (as per the Collective Agreement 2026)

ROLES & RESPONSIBILITIES

• Perform administrative and clerical duties for the Corporate Services department.
• Provide consistent and professional customer service by responding to all inquiries.
• Maintain knowledge of municipal operations and assists internal and external customers with program inquiries.
• Direct inquiries promptly to appropriate staff or department.
• Accurately log and monitor service requests within service request system, ensuring follow-ups as required.
• Receive, record, and reconcile payments received.
• Resolve routine issues by applying established policies, procedures and guidelines.
• Prepare legal permits and licenses (as appropriate), as well as follow ups.
• Manage incoming correspondence and parcels by sorting and distributing appropriately; coordinate...