Frontline Tech Support Specialist (1st Line)

Autocab in Bogotá is looking for a dedicated 1st Line Technical Support technician to join their service desk. The role emphasizes customer care, handling queries via email, telephone, and in-person support.

Key responsibilities include diagnosing issues, providing training, and escalating problems when necessary. Candidates should possess solid technical knowledge, particularly in Windows XP/7, and strong communication skills. The company values team players who can excel in a busy environment.