Front Office Shift Leader

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As a Front Office Shift Leader at Conrad Athens The Ilisian, you will play a vital role in ensuring exceptional guest experiences and efficient front office operations. In this position, you will supervise the front office team during your shift, ensuring that guests receive outstanding service that reflects the hotel’s luxury standards. You will be responsible for staff training, managing guest inquiries, and handling any issues that may arise, all while embodying the ethos of professionalism and hospitality.

Responsibilities

• Supervise front office operations, ensuring seamless guest check-in and check-out processes.
• Lead th...