Front Office Manager at Cabot Revelstoke

Elevate guest experiences as the Front Office Manager at Cabot Revelstoke Mountain Lodge, starting August 4, 2026. Lead the front office and concierge teams while ensuring exceptional service and seamless operations.
In this full-time salaried role, you will oversee daily front office operations, manage guest interactions, and ensure luxury service standards are met consistently. Your strong leadership skills will drive team performance while handling guest concerns and preferences efficiently.
Key Responsibilities:
• Oversee all front desk and concierge operations
• Resolve guest concerns and ensure effective service recovery
• Manage arrivals, departures, and guest interactions seamlessly
• Maintain PMS systems and ensure billing accuracy
• Lead training and development of front office staff
Requirements:
• Experience in front office or guest services roles
• Proven leadership in hotel operations and service delivery
• Proficient in hotel systems and ...