Fraud Risk Analyst (Toronto)

Overview

The Fraud Analyst is responsible for conducting comprehensive reviews and investigations of account holders, merchants, and transactions across multiple systems to detect and mitigate fraud risk. This role involves analyzing client and merchant transaction activity to identify emerging fraud trends, providing clear and actionable insights, and monitoring card programs and partner activities including EFT, Interac eTransfer, and Bill Pay to ensure exposure remains within defined risk appetite thresholds. The Fraud Analyst actively manages network and transaction monitoring alerts, investigates fraud indicators within prepaid card portfolios, and recommends effective mitigation strategies. Additionally, the role supports client engagement by addressing material increases in fraud KRIs, collaborates on the development and enhancement of fraud risk policies and procedures, and stays current with industry trends and best practices to continuously strengthen fraud pre...