Fortinet Technical Account Manager Role

Become a pivotal Technical Account Manager at Fortinet, delivering expert support to premium customers. This role focuses on network security and requires strong customer service skills.
In this position, you will serve as the primary technical contact for Fortinet’s customers, assisting with technical inquiries and product knowledge. Your expertise in network security, analysis of configurations, and customer education will significantly impact customer satisfaction. With a focus on innovation, you'll have the chance to enhance your skills while supporting crucial network security solutions.
Key Responsibilities:
• Analyze customer network configurations and recommend changes
• Assist in installations and configurations for clients
• Conduct weekly status calls and quarterly site visits
• Provide technical support via email and phone
• Document best practices for deployment and troubleshooting
Requirements:
• Minimum five years of experience in the network i...