Fleet Services Administrator

Job Description

As the Global Rental Canada Fleet Service Administrator, this role is responsible for supporting the coordination of service requirements for all GRC units across Canada. The position plays a key role in ensuring that customer needs and best interests are met in a timely, efficient, and expedited manner. The Fleet Service Administrator works collaboratively with internal teams and external service providers to maintain operational readiness, minimize downtime, and deliver a high standard of service across the national fleet.

Major Responsibilities

• Provide direct responses and support with customers’ inquiries both by email and call, with all service-related inquiries and questions as well as supporting all requests that require arrangements with external service providers. Any service-related matter for all customers that is in contract agreement with Altec.
• Provide the service center with the standard and all customer r...